RETURN POLICY

Aguacero Coffee LLC takes pride creating value, improving lives, and driving environmental stewardship by sourcing, roasting, packaging, and delivering exceptional delicious coffees. We are ethically and socially responsible and are committed to provide the best possible specialty coffees and quality services to our customers and loyal fans. We want to make sure we deliver rewarding authentic experiences. We strive that our return policies reflect that.

RETURNS

Coffee is perishable. Our specialty Arabica whole beans are roasted to flavor and blended to perfection so we’re unable to accept returns on coffee. Yet we are here to help you. If there was an error, concern, or you are not pleased with your order, please contact us at contact@aguacerocoffee.com within 30 days of your purchase. Our qualified Customer Support team will help you ensure our coffees exceed on your expectations.

PROCESS

If you are not happy with your order in any way, please feel free to reach out to our Customer Support team about a return or exchange within 30 days of purchase. We are here to please and make a difference. Email us at contact@aguacerocoffee.com.